FAQs

When will I receive my itinerary?

You will receive it by 7pm the day before your home search.

How many properties can I expect to see?

Our aim is to take you to between 8-14 properties but it is dependent on availability of agents and how flexible your search criteria is. 

Will I have a chance to preview the properties and make a shortlist?

Unfortunately we cannot offer the chance to preview due to the fast moving nature of the property market in London. A property that is available on the day you preview it may not be available a couple of days later when you go on your home search. 

What do I need to pay before moving into a new property?

You will need to pay your administration fee, your holding deposit/reservation fee, deposit and first months rent.

What is a holding deposit?

It is another name for a reservation fee which you pay to the agent as an agreement that you will be going ahead with the property and in return the agent removes the property from the market and does not show it to anyone else. The reservation fee is non-refundable but it is almost always deducted from your first months rent.

When does this need to be paid?

It is advised that the monies are in cleared funds at least 3 days before you move in to the property. 

How do you calculate the monthly rent?

Take your weekly rent eg. £300, multiply that by 52 (the weeks in the year) and then divide that number by 12 (the months in the year)

Is the rent negotiable?

Sometimes it can be depending on the landlord and the individual circumstances. However when making an offer on the property we advise offering the asking price or as close to the asking price as possible. 

What’s included in the rent?

This differs between properties and will be specified by the agent. 

Is there a standard type of contract in the UK?

Yes it’s called an Assured Short-term Tenancy, commonly known as an AST. 

What is the standard length of a contract?

12 months is the standard term, it is possible to have longer e.g 18, 24 and 36 month.

Can I put a break clause anywhere in the contract?

No, the minimum break clause is 6 months in an AST.

What furniture is included in a furnished property?

There is no straight answer to this, at a minimum furnished should include the larger items such as – sofa, table & chairs, beds, wardrobes, chest of drawers and all white goods (fridge freezer, washing machine etc). This will vary from place to place, some landlords will supply TV’s, microwaves etc, some won’t, some properties will come with everything from pictures on the walls to linen on the beds.  

What does part-furnished mean?

Much like above there is no straight answer, in most cases it will be a few of the bigger items, a sofa or a bed etc, usually items which are difficult to move. You will still get the white goods supplied.

What does unfurnished mean?

As opposed to furnished / part-furnished this is much clearer, with the occasional exception of window dressings and wardrobes the property should be empty. You will still get white goods supplied.