Relocation Specialists – London

This is a part-time self-employed contractor position. Hours are flexible to meet your needs. Ideal for someone who already works as a freelancer.

Before applying, please review the required qualifications and skills.

At Klippa Relocation, our passion for providing seamless relocations and exceptional customer experiences fuels everything we do. If you’re a self-motivated, organised, and customer-centric individual looking to make a meaningful impact, consider joining our team as a part-time Relocation Specialist. As a pillar of expertise and care, you’ll play an indispensable role in assisting individuals on their relocation journey.

About the Job

As a part-time, self-employed Relocation Specialist, you’ll be the trusted partner and primary contact for relocating employees during their transition. Your responsibilities encompass local home finding, including property research, itinerary building via our technology, accompanying viewings, contract negotiation, and support with various relocation-related tasks.

In this customer-facing role, you will be expected to:

• Act as the relocating employee’s primary point of contact
• Build strong relationships with relocating employees
• Manage destination services and expectations in a proactive manner
• Conduct pre-arrival needs assessments (phone/Zoom etc.)
• Research suitable properties and arrange viewings
• Provide accompanied area and property tours, including school visits where required
• Offer virtual tours when necessary
• Negotiate favourable rental contract terms
• Assist with property check-ins
• Offer guidance on local amenities and activities
• Respond to communication within specified timeframes
• Align with our core values of customer focus, equality and respect for people, openness and transparency, and integrity
• Align with our environmental objectives, carrying out duties with sustainability in mind

Qualifications & Skills Required

• Previous estate/letting agency or relocation industry experience is essential
• Legal right to work in the UK is essential
• Currently living in or very near to the specified location is essential
• Car ownership and a driving licence are essential
• Working knowledge of office technology
• Excellent local area, housing market, and school knowledge.
• Efficient, organised, and capable of quickly resolving issues
• Effective communicator (especially listening skills)
• Confident and outgoing personality
• Have lived abroad or assisted others in moving abroad
• Ability to work independently and remotely
• Weekend work is desirable but not required
• Own phone and laptop or equivalent device are required
• Foreign language skills are a valuable asset but not essential

This is a part-time self-employed contractor position. Hours are flexible to meet your needs. Ideal for someone who already works as a freelancer.

Please review the desired qualifications and skills before applying.

When applying, please submit your CV in English.

Training

At Klippa Relocation, we value our team members and ensure they’re equipped to succeed. We offer comprehensive online training and assimilation modules to enhance your industry knowledge and skills and integrate you into our unique work culture. Our goal is to create a connected, encouraging, and high-achieving environment for everyone from the very beginning.

Pay Rates
At Klippa Relocation, we are committed to equitable compensation for our team members. Pay structures are designed to align with the expertise and skills you contribute to our team. Rates are between £250 and £350 (for research + accompanied day) depending on experience and performance. Performance is monitored and assessed in line with our SLAs. This will be assessed biannually (new employees will be evaluated after three months).

About Klippa

Klippa has its roots in the UK, and our extended network of overseas specialists and dependable service partners has allowed us to provide high-quality destination services to our clients worldwide. We distinguish ourselves through our unwavering commitment to providing exceptional customer experiences, delivering high-touch destination services through innovative technology, and adhering to our core values.

Klippa Relocation is dedicated to environmental conservation, supporting reforestation and wind power projects globally via Ecologi. We proudly endorse Save the Children as our preferred global charity, encouraging our employees to get involved.

Klippa supports equality and non-discrimination based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Join us on this remarkable journey to redefine relocation excellence.